Anne Carlsen
Senior citizens periodically contact Virtue Systems, a Phoenix-based IT company, for consultation and computer troubleshooting, although the help they seek is easily acquired if they knew what they were searching for. Recently the company began building a social media campaign that promotes cyber awareness to mitigate some of the problems many senior internet users commonly face with emerging technology. As part of this campaign, a free of charge cyber safety training module will be available on virtuesystems.net.
The training will cover Social Media Privacy, E-Commerce, Passwords, Wi-Fi Security, and Scams. The primary target audience is the Senior Citizen internet user who is unfamiliar with the medium, but the training is available to all website visitors that want to broaden their skills. This instruction will be delivered as asynchronous computer-based training (CBT) available on the company website. When customers view the website for help, they can find and access the CBT without the need for a phone consultation.
